News from the Oklahoma Corporation Commission

Jim Palmer, Director of Information

April 12, 2000

(OKLAHOMA)—The Oklahoma Corporation Commission web site has been recognized as one of the five finest in the nation in a survey of all 50 state energy regulatory bodies, the District of Columbia and the Federal Energy Regulatory Commission. The survey, conducted by the Energy Regulatory Commission (Energy E-Comm.com), used approximately 30 evaluation criteria that have been determined by its research to be critical. The evaluations of the web sites were performed by a panel of technology and content experts.

Energy E-Comm.com said its thesis for web site evaluations focuses on the customer’s experience --- does the web site provide an experience that will encourage the visitor to return repeatedly to transact with the host. It is the prospect of visitation that creates the value on the net.

The Oklahoma Corporation Commission web site (www.occ.state.ok.us) is described as "An excellent site that provides content in an easy to read format, provides search capabilities to enable easy targeting of information and is overall a very friendly, customer-oriented site."

Other public utility commission web sites ranked in the nation’s top five with Oklahoma are Florida, Maryland, Massachusetts and Wyoming.

Commission Chairman Bob Anthony calls the OCC web site an example of many modernizations made by the commission in recent years.

Larry Shaver, Director of Data Processing and acting General Administrator for the Corporation Commission, said "the OCC is always looking for ways to improve its internet communications." Shaver and all three Commissioners have implemented suggestions from Oklahomans and users worldwide to continually update the site and increase its user friendliness.

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